Having placed an earlier order in which I had inadvertently ticked the wrong animal , a lion cub instead of a Bear I had to order a bear but as I had previously got the hanger I was able to just order the basic kit, the site clearly states personalised goods cannot be returned, which is very understandable but it was a costly mistake on my part. The correct animal print arrived very quickly and I appreciated the detail copy of my order, this was not something I got with the first order or I would have been able to contact the company immediately to rectify my mistake. So very pleased that they appear to be sending out a detail of order along with confirmation Goods arrived in good time and is a wonderful gift. I would highly recommend company and product.
My daughter was given these prints when her boys were born years ago, I now have 3 more grandchildren and ordered more from you so that I can complete the bathroom wall of feet! I live in Australia but have many very happy memories of 109 Southmoor Road Oxford as it was my grandparents' home and I was really excited to see your address. I still dream about the house, one of the few not to be divided into flats on the road. I will send a photo of all the feet when they are up on the wall, I am just waiting for my eldest daughter to visit from NY with her new baby. Good luck with your business and many thanks, Annette
Dear Annette,
Thank you for taking the time to write this - I'm amazed at the smallness of the world and delighted to hear about your memories! It's a magical spot. Thank you for your continued support and I look forward to seeing your completed set of grandchildren!
Best wishes,
Lucy
Personalised Baby Bear Footprint Kit
Lucy's personal help with my order was very much appreciated and her empathetic messages a comfort. This is my third order of these wonderful kits- it won't be the last. The quality and design is superb and the packaging a delight.
Very helpful